Outreach
Track the galleries, shops, press, fairs and clients you're reaching out to, on pipelines from first contact to an answer.
Updated Oct 23, 20262 min read
- outreach
- pipelines
- leads
- targets
- follow-ups
Outreach is where you track who you're reaching out to and where each one stands. It has two sides, switched at the top of the page: Leads and Pipelines.
The words Outreach uses
| Term | What it means |
|---|---|
| Pipeline | A board for one push, such as gallery outreach or a press push, with stages from first contact to an answer |
| Stage | A column on a pipeline, such as Identified, Intro sent or Meeting. You name them |
| Outcome | A stage that ends things, such as Represented or Passed |
| Target | One card on a pipeline. It wraps one contact or one organization, and opening it opens them, with the pipeline at the top |
| Lead | A contact you're chasing. Where they stand is the stage on each pipeline they're on |
| Follow-up | A date to get back in touch, and a log of each time you did |
A contact or organization can be on many pipelines, once on each. A target's name and location always come from the contact or organization it wraps.
The rail
| Item | Shows |
|---|---|
| Leads | Your leads, as a board or a table |
| Follow-ups | Targets due a follow-up, with a red dot if any are overdue |
| All | Every pipeline at once, one lane each |
| Each pipeline | Its board, with a count of active targets |
| All paused | Paused targets from every pipeline |
| New pipeline | Start a pipeline |
On a phone, the rail is a menu at the top.
Good to know
- Plya doesn't send email. Reach out from your own email, then log the follow-up in Plya.
- Follow-ups show in Plya on the day. There are no reminder emails or notifications.
- Right-click a target card, or use its ⋯, for Open, Log note, Move to, Pause and Remove from pipeline (Right-click a target).
- A target's latest note shows along the bottom of its card (Log a note).
- Every board has a Paused bar pinned along the bottom. Drag a card onto it to pause it, and click it to see what's paused.
- Outreach options (···) has Show outcome stages, Show closed targets, your other card display choices (Choose how cards show), and your archived pipelines to restore.
Related
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