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Outreach

Track the galleries, shops, press, fairs and clients you're reaching out to, on pipelines from first contact to an answer.

Updated Oct 23, 20262 min read
  • outreach
  • pipelines
  • leads
  • targets
  • follow-ups

Outreach is where you track who you're reaching out to and where each one stands. It has two sides, switched at the top of the page: Leads and Pipelines.

The words Outreach uses

TermWhat it means
PipelineA board for one push, such as gallery outreach or a press push, with stages from first contact to an answer
StageA column on a pipeline, such as Identified, Intro sent or Meeting. You name them
OutcomeA stage that ends things, such as Represented or Passed
TargetOne card on a pipeline. It wraps one contact or one organization, and opening it opens them, with the pipeline at the top
LeadA contact you're chasing. Where they stand is the stage on each pipeline they're on
Follow-upA date to get back in touch, and a log of each time you did

A contact or organization can be on many pipelines, once on each. A target's name and location always come from the contact or organization it wraps.

The rail

ItemShows
LeadsYour leads, as a board or a table
Follow-upsTargets due a follow-up, with a red dot if any are overdue
AllEvery pipeline at once, one lane each
Each pipelineIts board, with a count of active targets
All pausedPaused targets from every pipeline
New pipelineStart a pipeline

On a phone, the rail is a menu at the top.

Good to know

  • Plya doesn't send email. Reach out from your own email, then log the follow-up in Plya.
  • Follow-ups show in Plya on the day. There are no reminder emails or notifications.
  • Right-click a target card, or use its ⋯, for Open, Log note, Move to, Pause and Remove from pipeline (Right-click a target).
  • A target's latest note shows along the bottom of its card (Log a note).
  • Every board has a Paused bar pinned along the bottom. Drag a card onto it to pause it, and click it to see what's paused.
  • Outreach options (···) has Show outcome stages, Show closed targets, your other card display choices (Choose how cards show), and your archived pipelines to restore.
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